Frequently Asked Questions (FAQ)

Frequently Asked Questions

General Information

What is Keeway EV?

Keeway EV is the electric vehicle product line from Keeway Emotor Indonesia, offering a variety of electric motorcycles and scooters with diverse features and specifications to meet urban mobility and daily use needs.

What Keeway EV models are available?

We currently have a wide range of E-Motor and E-Bike models Accessories as well.

What type of batteries are used?

Most of our models use high-performance Lithium batteries. Some entry-level models may use SLA (Sealed Lead Acid) batteries for a more economical option. Specific details are available on each product page.

How long is the warranty period?

We provide competitive warranties for major components like the battery, motor, and frame. The warranty duration varies by model, generally between 2 to 3 years for lithium batteries.

Are Keeway EV motorcycles safe?

Yes, safety is our priority. Many models are equipped with safety features such as disc brakes, anti-theft alarms, and some premium models include GPS and smartphone app connectivity.

Where can I contact Keeway EV?

You can contact us through our official social media channels:
  • Instagram: @keewayev.id
  • Facebook: Keeway EV
Or visit the nearest authorized dealer.

Accessories

What official accessories are available?

We provide a variety of official accessories to enhance comfort and functionality, such as:
  • Cup Holders
  • Storage Boxes (Middle/Rear Box)
  • Baby Seats
  • Custom Mirrors
  • Headlight Protectors & Front Baskets

Do accessories fit all models?

Accessory compatibility may vary depending on your vehicle model. It is best to confirm with our official dealers to ensure the accessories you choose are suitable.

Where can I buy official Keeway EV accessories?

Official accessories can be purchased through authorized Keeway Emotor Indonesia dealers. Please visit your nearest dealer for availability and ordering information.